Our guide to arranging funeral

Arranging a funeral can seem like a daunting process, especially when you’re dealing with the shock of a death. We hope this section of our website makes things easier.


Here you’ll find practical information on the actions you need to take and the type of assistance we offer. We encourage you to read through our Frequently Asked Questions (FAQs) and to learn more about Louise King Funerals by Women.

This is a time for support and guidance.  At this very important stage of life, we are here for you.

To view and follow our step-by-step guide, please click on the buttons below.

STEP 1. MAKE THE NECESSARY CALLS

A death has occurred – notify the authorities and then call us.

Depending on where a death occurs, different steps will need to be taken. We hope the following information will be helpful.

If the death has occurred at home

If the death occurs at home with family or friends present, a family member should contact the deceased person’s doctor. If the doctor has treated them in the past and can confirm the cause of death, the doctor will usually issue a medical cause of death certificate (required by law). However, if the death occurs at home and no one is there at the time of death, the police will need to be notified. They will need to come to the home before the deceased can be transferred to an appropriate facility.

If you are unsure of who to notify or what to do, we are here to help. Simply call us on (03) 5248 3444.

If the death has occurred under supervised care

When a death occurs in a care facility such as a hospital or nursing home, their staff will notify you and the necessary authorities. If they have been given the name of the funeral company, they will notify them at the time of death.

After the deceased person has been transferred into our care, we will contact you to help you proceed. For extra assurance, you are welcome to contact us for confirmation that everything has been taken care of according to your wishes.

In the event of a sudden or unexpected death

If a death is sudden, accidental or the cause of death cannot be confirmed, it is the doctor’s responsibility to notify the police on 000. In these cases it is important that the deceased person is not moved or disturbed in any way. The police will contact a government-appointed funeral contractor to transfer the deceased person from the place of death to the Coroner’s mortuary. The Coroner will then investigate and determine the cause of death, which may involve a post-mortem examination. This may slightly delay the funeral arrangements until the necessary clearance is obtained (usually 6–9 days).

We recommend that you contact us as soon as possible so we can liaise with the Coroner’s Court and arrange to care for your loved one.

If the death has occurred interstate or overseas

If the death occurs away from home, please contact us when you are ready for us to start making arrangements to transport your loved one home and attend to any legal, statutory or customs requirements.

If the family’s wish is that the deceased person be returned to their homeland for burial, we can liaise with government departments and airlines for you, prepare the necessary documentation and complete all necessary health and customs procedures.

STEP 2. FILL IN THE STATUTORY FORMS

When a death occurs there are statutory forms to complete

We can gather all this information at the arrangement conference.
If you wish, you are welcome to complete this information in advance and bring the documents with you or email to info@kingfunerals.com.au.

Births Deaths & Marriages

Births, Deaths & Marriages Form

Your Details

Deceased Details

Usual residence
Date must be in DD/MM/YYYY format
Date must be in DD/MM/YYYY format
(Only required if born overseas)
Birthplace

Parent's Details

Marriage Details

(If unknown please provide an approximate age)
Second marriage (if applicable):
(If unknown please provide an approximate age)
Please advise us during arrangement conference of details of 3rd and additional marriages.

Children

(If exact date unknown please provide age)
(If exact date unknown please provide age)
(If exact date unknown please provide age)
(If exact date unknown please provide age)
(If exact date unknown please provide age)
Please advise us during arrangement conference of details of 6th and additional children.
*** Please note the form may take up to 60 seconds to submit - the loading animation may pause, please do not re-submit during this time ***
Sending

Application for Cremation Authorisation

Application for cremation authorisation

Details of the deceased

Date must be in DD/MM/YYYY format
Date must be in DD/MM/YYYY format

Applicant for cremation authorisation

Please note it is important that you advise the cemetery trust of any changes to your contact details as the cemetery trust will use these details to contact you about the cremated remains in the future.
*** Please note the form may take up to 60 seconds to submit - the loading animation may pause, please do not re-submit during this time ***
Telephone

To sign the form above, use your computer mouse or laptop trackpad to draw your signature in the box.

If you are using a touch-screen device simply write your signature in the box using your finger.

Date must be in DD/MM/YYYY format
Sending

Application for Interment Authorisation

Application for interment authorisation
Date must be in the format DD/MM/YYYY
Date must be in the format DD/MM/YYYY

Applicant for interment authorisation

Telephone

To sign the form above, use your computer mouse or laptop trackpad to draw your signature in the box.

If you are using a touch-screen device simply write your signature in the box using your finger.

Date must be in the format DD/MM/YYYY

Consent of holder of right of interment

Please provide the details of the holder of the right of interment, answer the questions below and where possible obtain the signature of the right of interment holder.
Telephone

To sign the form above, use your computer mouse or laptop trackpad to draw your signature in the box.

If you are using a touch-screen device simply write your signature in the box using your finger.

*** Please note the form may take up to 60 seconds to submit - the loading animation may pause, please do not re-submit during this time ***
Sending

Application for Right of Interment

Application for Right of Interment

Details of Applicant for Right of Interment

Telephone

To sign the form above, use your computer mouse or laptop trackpad to draw your signature in the box.

If you are using a touch-screen device simply write your signature in the box using your finger.

Date must be in the format DD/MM/YYYY

Details of Holder of Right of Interment

Please provide details of the person or persons in whose name the right of interment should be issued. Please note it is important that you advise the cemetery trust of any changes to your contact details as the cemetery trust will use these details to contact you about the cremated remains in the future.
Telephone

Person 2 (if applicable)
Telephone

*** Please note the form may take up to 60 seconds to submit - the loading animation may pause, please do not re-submit during this time ***

Sending

STEP 3. MEET WITH US

Contact us to arrange
a convenient time to meet

The meeting will generally take place either at one of our venues or in the comfort of your own home. This will be with you and any other family members to arrange the funeral.

Together, we will go through the styles of services we offer and provide guidance on how best to recognise and celebrate the life lived.

Simply call us on (03) 5248 3444 or ring Louise King Funerals by Women on (03) 5222 6363. We are here for you 24 hours a day, 7 days a week.

STEP 4. PLANNING THE FUNERAL

Remember, there’s no need to rush –
and that we are here to help

We know it may not be easy but this is a time for calm and measured action. Take some time to consider the points below and, as always, feel free to reach out to us for help and advice.

Some important things to consider when planning a funeral are:

  • Selecting a day and time that will allow for family and friends to attend, including those currently residing interstate or overseas.
  • Choosing a minister, priest or celebrant and making sure they will be available for the service.
  • Choosing between cremation and burial.
  • Choice of a coffin or casket.

For further details on these and other matters, please see the section of Frequently Asked Questions (FAQs) on this web site.

STEP 5. CO-ORDINATING WITH US

We are here with the support and
guidance you will need

We will assist you in determining the content of the service and looking after specific details for a reception. Some of the special touches that we can co-ordinate are:

STEP 6. AFTER THE FUNERAL

Coping with loss and grief
is rarely easy

With knowledge and guidance you will be better equipped to deal with this time in a healthy manner. Maintaining contact with friends and family can be helpful. Of course, we at Kings are here to share our learning and experience with you. Plus there are many local sources of valuable support you can call upon.

For further details on contacting support groups, please see the ‘Support’ section or Frequently Asked Questions (FAQs) on this web site.

Want to talk it through? We’re here for you.

Contact us at any time and we’ll be glad to help. We’re here with expert guidance and an understanding ear 24 hours a day seven days a week. And it’s easy to arrange an appointment for a personal consultation. Call us: (03) 5248 3444

Book An Appointment